Dispatch & Scheduling Coordinator — Home Services

Own the schedule and dispatch board for a busy home-services company. You'll keep technicians routed, customers informed, and the calendar full — the heartbeat of a field-service operation.

What you'll own:

• Build and adjust the daily dispatch board; assign jobs to the right techs
• Confirm appointments and send "tech on the way" notifications
• Rebook and reroute when jobs run long, cancel, or get added
• Field inbound scheduling calls and capture complete job details
• Keep job statuses, notes, and customer history accurate in the system

You're a strong fit if you have:

• 2+ years in dispatch, scheduling, or service coordination
• A cool head under pressure and great real-time problem-solving
• Hands-on experience with field-service software (ServiceTitan, Jobber, etc.)
• Clear phone and written communication

Schedule & employment:

• Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours
• Fully remote — work from a quiet home office anywhere in your time zone
• Employed through Marlow (not freelance or gig work), with paid training
• Long-term placement with one client team, supported by Marlow's platform and ops

Why Marlow:
We recruit, train, and employ executive assistants who work remotely with growing
U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing
training, a supportive ops team, and tools that make great work visible — instead of
chasing one-off gigs. We invest in people who want to grow with the clients they support.