Build a career you love at Marlow

Blend executive and personal assistance to give a busy owner their time back. This full-time role mixes professional support with light personal coordination for someone running fast. **What you'll own:** - Manage a blended personal + professional calendar and inbox - Coordinate travel, reservations, appointments, and personal errands handled remotely - Research and book vendors, gifts, and services - Track recurring commitments, renewals, and reminders - Keep both work and life logistics organized and on time **You're a strong fit if you have:** - 3+ years as an executive and/or personal assistant - Exceptional discretion, judgment, and resourcefulness - A proactive, anticipate-the-need mindset - Polished written and spoken English **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Marlow is hiring full-time, generalist executive assistants for owners of growing small businesses. If you're versatile, organized, and love taking recurring back-office work off someone's plate, this is for you. **What you'll own:** - Manage inbox and calendar; schedule and coordinate meetings - Handle data entry, document prep, and file organization - Coordinate vendors, orders, and recurring operational tasks - Support light bookkeeping handoffs and customer service - Keep tasks, follow-ups, and to-dos moving in the Marlow workspace **You're a strong fit if you have:** - 2+ years of administrative or executive support experience - A flexible, can-do generalist mindset — no task too big or small - Strong organization and excellent written English - A reliable, fully remote home-office setup **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Be the remote front desk for a healthcare, dental, therapy, or wellness practice. This full-time role keeps the schedule full and patients cared for, so the clinical team stays focused on patients — not paperwork. **What you'll own:** - Schedule and confirm patient appointments; manage reminders to cut no-shows - Handle intake coordination and new-patient paperwork - Triage the practice inbox and phone; route urgent items appropriately - Support insurance follow-up and billing coordination - Keep patient records and scheduling systems accurate **You're a strong fit if you have:** - 2+ years in a medical front desk, patient coordinator, or practice admin role - A warm, reassuring, HIPAA-aware communication style - Comfort with practice management / EHR tools (SimplePractice, etc.) - Reliability and discretion with sensitive information **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Support an accounting, bookkeeping, or financial advisory firm with full-time finance admin — the document-chasing, client-scheduling, and clean-books work that piles up, especially in busy season. **What you'll own:** - Categorize transactions and reconcile accounts in QuickBooks or Xero - Prepare and send invoices; follow up on outstanding balances - Chase client documents and organize files for the accountants - Schedule client meetings and manage reminders and follow-ups - Maintain clean spreadsheets and recurring reporting templates **You're a strong fit if you have:** - 2+ years in bookkeeping, finance admin, or AP/AR - Working knowledge of QuickBooks Online and/or Xero - High accuracy with numbers and strong organization - Professional discretion with sensitive financial data **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Keep an online store's customers happy and operations smooth. This full-time role covers support, order follow-up, and the daily admin that keeps an e-commerce brand running. **What you'll own:** - Respond to customer questions across email, chat, and social DMs - Process returns, refunds, and exchanges; chase order and shipping issues - Update product listings, inventory notes, and supplier orders - Triage tickets and maintain canned responses and help-center content - Track recurring issues and suggest fixes **You're a strong fit if you have:** - 2+ years in e-commerce support, customer service, or store operations - Experience with Shopify and a help desk (Gorgias, Zendesk, Freshdesk) - Patient, friendly, clear written communication - Comfort working independently across several daily tasks **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Support a law firm or solo attorney with full-time intake and administrative work, so the legal team can focus on practicing law. **What you'll own:** - Handle new-client intake: capture details, screen inquiries, schedule consultations - Manage the attorney's calendar and deadline reminders - Prepare, format, and route documents for signature - Maintain case and matter records accurately in the practice management system - Coordinate billing, invoicing, and client follow-ups **You're a strong fit if you have:** - 2+ years in legal admin, intake, or a professional services support role - Strong confidentiality and meticulous attention to detail - Comfort with practice tools (Clio, MyCase, etc.) or fast to learn - Polished, professional client communication **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Help a coach or consultant spend their time with clients instead of on admin. This full-time role handles booking, onboarding, content, and the recurring back-office work of a solo or small practice. **What you'll own:** - Manage the calendar and booking flow; reduce no-shows with reminders - Onboard new clients and keep their journey smooth from sign-up to first session - Coordinate content admin: scheduling emails, course uploads, community management - Handle invoicing, follow-ups, and light bookkeeping handoffs - Keep the inbox and DMs triaged and responded to **You're a strong fit if you have:** - 2+ years supporting a coach, consultant, course creator, or solo practice - Comfort with booking and course platforms (Calendly, Kajabi, Teachable, etc.) - Warm, on-brand written communication - Self-direction and ownership in a small-team environment **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Support a startup founder as their full-time executive assistant. You'll own the calendar, inbox, and the dozens of small operational threads that otherwise eat a founder's week. **What you'll own:** - Run inbox and calendar; protect deep-work time and triage what matters - Coordinate investor updates, board logistics, and cross-time-zone meetings - Handle ops and admin: tools, subscriptions, vendor coordination, light bookkeeping handoffs - Research, draft, and prep documents and decks for review - Keep the founder's tasks and follow-ups from falling through the cracks **You're a strong fit if you have:** - 3+ years as an executive assistant, chief-of-staff support, or founder's right hand - High autonomy, sharp judgment, and total discretion - Comfort in modern tools (Notion, Slack, Linear) and quick to adopt new ones - Excellent written English and a calm, organized presence **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Be the engine that keeps a real estate team's leads warm. As a full-time inside sales assistant, you'll call, text, and email new and aging leads, qualify them, and get appointments on the agent's calendar. **What you'll own:** - Respond to new leads within minutes and work them on a consistent cadence - Make outbound calls and texts to nurture and re-engage the database - Qualify leads and book appointments for the agents - Log every touch and keep the CRM pipeline accurate - Re-activate old leads and past clients with structured campaigns **You're a strong fit if you have:** - 2+ years in inside sales, ISA, appointment setting, or lead follow-up - A confident, friendly phone presence and resilience with high call volume - Experience with a real estate or sales CRM - Strong, persuasive written and spoken English **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Make a real estate team's listings and brand shine. This full-time role handles everything that gets a property in front of buyers and keeps the agent visible online. **What you'll own:** - Build listing marketing: MLS entry, descriptions, flyers, social posts, email blasts - Coordinate photography, video, and staging schedules - Run the team's social channels and content calendar - Design branded graphics and just-listed/just-sold pieces in Canva - Keep the website and listing portals current **You're a strong fit if you have:** - 2+ years in real estate marketing, listing coordination, or social/content admin - A sharp eye for clean, on-brand design (Canva fluency required) - Comfort with MLS, social schedulers, and basic video editing - Reliable, deadline-driven follow-through **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Own contract-to-close for a real estate team. As a full-time transaction coordinator, you make sure every deal closes on time with nothing missed — the role agents trust most. **What you'll own:** - Open and manage each transaction from accepted offer to closing - Track contingencies, deadlines, inspections, appraisals, and financing milestones - Collect signatures and keep all documents compliant and complete - Coordinate with lenders, title, escrow, the other side's agent, and clients - Keep the agent and clients updated with clear status at every step **You're a strong fit if you have:** - 2+ years as a transaction coordinator or in real estate transaction support - Working knowledge of contracts, timelines, and compliance documents - Experience with Dotloop, DocuSign, SkySlope, or similar - Exceptional deadline discipline and attention to detail **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Marlow is hiring full-time executive assistants for real estate agents, brokers, and teams. You'll be the organized force behind the agent — keeping listings live, leads worked, and deals coordinated from first call to closing. **What you'll own:** - Guard the agent's inbox and calendar; book showings and appointments - Respond to and route new leads fast, then nurture them in the CRM - Keep pipeline and contact records current after every touchpoint - Coordinate listing prep: photos, descriptions, MLS entry, marketing assets - Support transaction coordination and closing checklists **You're a strong fit if you have:** - 2+ years in real estate admin, ISA, or transaction support (or strong general EA experience) - Familiarity with real estate CRMs (Follow Up Boss, kvCORE, etc.) - Fast, responsive, organized follow-up — leads don't go cold on your watch - Professional, friendly written and spoken English **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Keep a contractor's quotes going out fast and invoices getting paid. This full-time role turns the owner's field notes into clean estimates and keeps cash flowing. **What you'll own:** - Build estimates and quotes from the owner's notes, photos, and voice memos - Send quotes promptly and follow up until the customer decides - Create and send invoices; track payments and chase overdue balances - Place and track supplier/material orders - Keep job costing, receipts, and records organized for the bookkeeper **You're a strong fit if you have:** - 2+ years in estimating, invoicing, AP/AR, or contractor office admin - Strong attention to numbers and detail - Comfort with QuickBooks plus a field-service tool (Jobber, Housecall Pro, ServiceTitan) - Professional discretion with pricing and financial information **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Own the schedule and dispatch board for a busy home-services company. You'll keep technicians routed, customers informed, and the calendar full — the heartbeat of a field-service operation. **What you'll own:** - Build and adjust the daily dispatch board; assign jobs to the right techs - Confirm appointments and send "tech on the way" notifications - Rebook and reroute when jobs run long, cancel, or get added - Field inbound scheduling calls and capture complete job details - Keep job statuses, notes, and customer history accurate in the system **You're a strong fit if you have:** - 2+ years in dispatch, scheduling, or service coordination - A cool head under pressure and great real-time problem-solving - Hands-on experience with field-service software (ServiceTitan, Jobber, etc.) - Clear phone and written communication **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Marlow is hiring full-time executive assistants for contractors and home-service business owners — the folks running HVAC, plumbing, electrical, roofing, landscaping, remodeling, and cleaning companies. Your owner is rarely at a desk, so you run the back office while they run the jobs. **What you'll own:** - Answer and return calls, texts, and emails; book and confirm appointments - Manage the schedule and dispatch board so crews always know where to be - Turn the owner's voice notes into estimates and quotes for review - Send invoices, chase unpaid balances, and keep collections moving - Request and follow up on reviews; keep the CRM and customer records clean **You're a strong fit if you have:** - 2+ years of admin, dispatch, scheduling, or office-manager experience - Calm, friendly phone presence and clear spoken + written English - Comfort with field-service software (Jobber, Housecall Pro, ServiceTitan) or fast to learn it - A get-it-done attitude and tolerance for a fast, interruption-heavy day **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Help agency owners and their sales teams keep the pipeline warm and the CRM pristine. You'll handle the behind-the-scenes follow-through that turns leads into booked calls. **What you'll own:** - Keep the CRM current: log activity, update deal stages, clean duplicate records - Send follow-up sequences and nudge warm leads on the team's behalf - Build prospect lists and pre-call briefs for the sales team - Coordinate scheduling between prospects and account executives - Produce simple weekly pipeline and outreach reports **You're a strong fit if you have:** - 2+ years supporting a sales team or owning CRM hygiene - Hands-on experience with HubSpot, GoHighLevel, Salesforce, or Pipedrive - Organized, persistent, and comfortable with high-volume follow-up - Strong written English for outbound and follow-up messages **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Keep an agency's client engine running smoothly. This full-time role is the connective tissue between account managers, creatives, and clients — making sure onboarding is smooth, projects move, and nothing slips through the cracks. **What you'll own:** - Run client onboarding: welcome sequences, intake forms, kickoff scheduling, access collection - Maintain the project management system as the single source of truth - Build and send recurring status updates and reporting to clients - Coordinate creative reviews, approvals, and revision rounds - Document repeatable processes into SOPs the whole team can follow **You're a strong fit if you have:** - 2+ years coordinating clients, projects, or operations (agency experience a big plus) - A systems-and-checklists mindset — you love turning chaos into process - Clear, warm, professional written communication - Fluency with a PM tool and quick to learn new software **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Marlow is hiring full-time executive assistants to support owners and account leads at marketing, creative, and digital agencies. You'll be the operational right hand that keeps the agency's day moving so the team can stay on billable work. **What you'll own:** - Guard the owner's inbox and calendar — triage, draft replies in their voice, protect focus blocks - Coordinate internal and client meetings across time zones, with agendas and follow-up notes - Keep projects on track in Asana/ClickUp: chase deliverables, update statuses, flag slips early - Prep weekly client reports and dashboards from existing data - Run light client communication: scheduling, recaps, and reminders **You're a strong fit if you have:** - 3+ years of executive assistant, agency coordinator, or account-support experience - Confident, professional written English and a polished client-facing manner - Comfort living inside a project tool (Asana, ClickUp, Monday, or similar) - A proactive, "I'll handle it" instinct and obsessive follow-through **Schedule & employment:** - Full-time, 40 hrs/week, Monday–Friday, aligned to U.S. business hours - Fully remote — work from a quiet home office anywhere in your time zone - Employed through Marlow (not freelance or gig work), with paid training - Long-term placement with one client team, supported by Marlow's platform and ops **Why Marlow:** We recruit, train, and employ executive assistants who work remotely with growing U.S. businesses. You get a real career — steady hours, paid onboarding, ongoing training, a supportive ops team, and tools that make great work visible — instead of chasing one-off gigs. We invest in people who want to grow with the clients they support.

Support real estate brokers and teams with the back-office work that keeps listings live and deals moving. **About the role:** - Coordinate showing schedules and follow up with leads promptly - Keep CRM and pipeline records current after every touchpoint - Assist with transaction coordination, document prep, and closing checklists - Draft listing updates, social posts, and client communications for review **What we're looking for:** - 1+ years in real estate admin, transaction coordination, or a similar role - Familiarity with real estate CRMs (Follow Up Boss, kvCORE, etc.) - Strong organizational skills and comfort with fast-paced follow-up - Professional, responsive communication style **Schedule & benefits:** - Full-time (40 hrs/week) - Fully remote - Paid training on Marlow and industry-specific workflows - 5 paid vacation days per year after your first 6 months

Help Marlow clients stay visible online without spending hours on content admin. **About the role:** - Schedule social posts and basic content across client channels - Draft captions, newsletters, and announcements for client review - Organize content calendars and asset libraries in Notion or similar tools - Pull simple engagement metrics for weekly check-ins **What we're looking for:** - 1+ years supporting marketing teams, agencies, or small business owners - Comfortable with Canva and at least one social scheduling tool - Good eye for brand-consistent, professional content - Reliable part-time availability (20 hrs/week) **Schedule & benefits:** - Part-time (20 hrs/week), flexible within U.S. business hours - Fully remote - Paid onboarding through Marlow - 5 paid vacation days per year after your first 6 months

Keep client pipelines warm and CRMs current. You'll be the behind-the-scenes force that makes sure no lead goes cold. **About the role:** - Update CRM records, notes, and deal stages after calls and emails - Send follow-up sequences and nudge warm leads on the client's behalf - Prepare call lists, pre-meeting briefs, and simple pipeline reports - Coordinate scheduling between prospects and the client's sales team **What we're looking for:** - 1+ years supporting sales teams or managing a CRM pipeline - Experience with HubSpot, Salesforce, or GoHighLevel - Organized, persistent, and comfortable with repetitive follow-through - Strong written communication in English **Schedule & benefits:** - Full-time (40 hrs/week) - Fully remote - Paid training on Marlow and client-specific tools - 5 paid vacation days per year after your first 6 months

Support Marlow clients with day-to-day bookkeeping and finance admin — not full accounting, but the work that keeps books clean and cash moving. **About the role:** - Track receipts and expenses; categorize transactions in QuickBooks or Xero - Prepare and send invoices; follow up on unpaid balances - Reconcile simple records and organize documents for the client's accountant - Maintain clean spreadsheets and recurring reporting templates **What we're looking for:** - 2+ years of bookkeeping, finance admin, or AP/AR experience - Working knowledge of QuickBooks Online or Xero - High attention to detail and comfort with numbers - Professional discretion with financial data **Schedule & benefits:** - Full-time (40 hrs/week) - Fully remote - Employment through Marlow with paid training on our platform - 5 paid vacation days per year after your first 6 months

Help Marlow clients deliver fast, friendly customer support from a shared inbox or help desk. **About the role:** - Respond to routine customer questions and follow up until resolved - Triage incoming tickets and escalate issues that need the client - Maintain canned responses and help-center articles - Track common issues and suggest process improvements **What we're looking for:** - 1+ years in customer support, client success, or a similar role - Patient, empathetic communicator who writes clearly - Experience with a ticketing system (Zendesk, Gorgias, Freshdesk, etc.) - Comfortable working U.S. business hours from a home office **Schedule & benefits:** - Full-time (40 hrs/week) - Fully remote - Paid onboarding and ongoing training through Marlow - 5 paid vacation days per year after your first 6 months

Marlow is a managed executive assistant service. We recruit, train, and employ executive assistants who work remotely with growing businesses across the U.S. **About the role:** - Triage and organize client inboxes; draft replies in the client's voice - Manage calendars, schedule meetings, and protect focus time - Coordinate travel, logistics, and cross-time-zone scheduling - Keep tasks and follow-ups moving in the Marlow workspace **What we're looking for:** - 2+ years of executive or administrative support experience - Excellent written English and professional communication - Comfortable working independently in a fully remote environment - Detail-oriented, proactive, and reliable with confidential information **Schedule & benefits:** - Full-time (40 hrs/week), Monday–Friday - Fully remote — work from anywhere in your timezone - Paid training on Marlow's platform and client tools - Employment through Marlow (not freelance / gig work) - 5 paid vacation days per year after your first 6 months